Team Fee Pay FAQ Guide
FAQ answers and guides on how to manage your membership
How do I sign up?
Please follow this step by step guide here.
How do I pay my membership fees?
All payments will be taken using a recurring card payment through Team FeePay.
What are the benefits of this membership system for new and existing members?
This system allows for an easy, secure on-line process that can be accessed on any device.
Who will have access to my credit/debit card information?
The card details are registered through a provider called Stripe. Stripe handles millions of card transactions and users of the system include Google and Amazon. Falkirk Foundation and Team FeePay will not have access to your card details.
I have more than one child attending how do I set up a family membership
Please follow this step by step guide here.
How will I book holiday camps?
All Holiday Camps will now be booked and paid for through Team FeePay. We will advertise these to our members and the public through our normal channels
How many times will you request payment?
The payment date is 1st of each month for members. If for any reason the payment fails a second payment will be attempted on 7th of the month.
How do I change my membership? For example if I’m moving class between Baby Bairns to Mini Bairns or Mini Bairns to Junior Academy?
Please email/telephone the office to speak with a staff member who will be able to assist and move your child/children from one class to another.
How do I cancel my membership to Falkirk Foundation?
Cancellation of your membership must be done through our online membership system Team FeePay. Please login to your profile and hit the button to submit a leave request.
Can’t find the answer you are looking for or have a question?
Please email us at info@falkirkfoundation.org or call us on 01324 619980